Functional Consultant

Job Description

Location : Mumbai | Experience Level : 3+ Years

Department : Implementation Team

Reports To : Delivery Manager / Sr. FC

Please note :

– Only candidates with pure functional experience will be considered.

– Candidates who have only worked in in-house environments (single-organization implementations) or primarily on report development/customization will not be considered.

Key Responsibilities :

– Independently manage end-to-end delivery of large and multiple small/mid-sized implementation projects.

– Act as the single point of contact for client engagements on assigned projects.

– Handle day-to-day coordination with offshore teams for both functional and technical aspects of implementations.

– Conduct detailed requirement studies, gap analysis, and fit-gap workshops.

– Configure and implement modules using Microsofts standard implementation methodology and best practices.

Prepare and review all core documentation including :

– Functional Requirement Document (FRD)

– Functional Design Document (FDD)

– Training Manuals

– User Acceptance Testing (UAT) scripts

– Conduct user training sessions, support UAT cycles, and ensure business users are aligned with system capabilities.

Required Experience & Qualifications :

– Minimum 3+ years of hands-on experience in Microsoft Dynamics NAV or Business Central (must have worked on versions from NAV 2009 to D365 BC).

– Must have worked with multiple client organizations experience limited to a single in-house implementation is not acceptable.

Must have successfully completed at least 23 full life cycle implementations, including :

– General Ledger

– Accounts Payable / Receivable

– Fixed Assets

– Budgeting & Cash Flow

– Inventory, Supply Chain, and Manufacturing

– Solid understanding of Microsoft Dynamics implementation methodology.

– Strong communication skills with the ability to engage directly with business users and stakeholders.

Desirable Skills :

Exposure to additional modules and integrations such as :

– VAT, HR, Payroll

– LS Retail, Microsoft CRM

– Working knowledge of Power BI, Power Platform, and related Microsoft ecosystem tools is a plus.

– Functional knowledge of regional statutory compliance (e.g., UAE VAT) is advantageous.