Senior Functional Consultant – Microsoft Dynamics 365 Business Central / NAV

Job Description

Job Title: Senior Functional Consultant – Microsoft Dynamics 365 Business Central / NAV
Location: Mumbai | Experience Level: 8-12 Years
Department: Implementation Team
Reports To: Delivery Manager
Position Summary:

This is a client-facing leadership role that involves owning functional delivery, mentoring junior
consultants, and ensuring the success of Business Central/NAV projects across domains like Finance,
Supply Chain, and Manufacturing.
Key Responsibilities:
 Lead and manage end-to-end ERP implementation projects, including large-scale and multiple
small to mid-sized engagements and change requests.
 Act as the single point of contact for client interactions, ensuring smooth coordination and
communication across all stakeholders.
 Work closely with clients to conduct requirement gathering, fit-gap analysis, and translate
business needs into functional configurations in Business Central/NAV.
 Configure and implement modules including:
o General Ledger, AP/AR, Fixed Assets
o Budgeting, Cash Flow, SCM, Inventory
o Manufacturing & Production Planning
 Execute projects following Microsoft’s implementation methodology and best practices.
 Prepare and review project documentation including:
o Functional Requirement Documents (FRDs)
o Functional Design Documents (FDDs)
o Training Manuals & UAT Scripts
 Conduct User Training, UAT workshops, and ensure proper application configuration aligned with
business needs.
 Collaborate with technical teams to ensure functional requirements are clearly understood and
delivered accurately.
 Provide post-go-live support and process enhancements.
 Mentor and guide junior consultants, promoting a culture of learning and excellence.
 Support pre-sales activities such as requirement scoping and product demonstrations.
Required Experience & Qualifications:
 Bachelor's or Master’s degree in Computer Science, Information Technology, Business
Administration, or a related field.
 8+ years of experience in implementing and supporting Microsoft Dynamics ERP systems, with at
least 5+ years in Business Central/NAV.
 Experience working across versions from NAV 2009 to D365 Business Central.
 Must have completed at least 4–6 full life cycle implementations with core functional exposure in:
o Finance (GL, AP, AR, FA)
o Budgeting & Cash Flow
o Inventory, Procurement, Supply Chain
o Manufacturing

 Proficient in Microsoft’s implementation methodology and ERP best practices.
 Strong documentation and client communication skills.
Preferred Skills:
 Exposure to VAT, HR, Payroll, LS Retail, and Microsoft CRM is highly desirable.
 Knowledge of the Microsoft Power Platform, Office 365, and Power BI is a plus.
 Microsoft Dynamics 365 Business Central/NAV certification preferred.
 Experience in pre-sales and client solutioning is an added advantage.
Key Personal Attributes:
 Strong leadership and decision-making capabilities.
 Ability to manage multiple priorities and dynamic project environments.
 Excellent communication and stakeholder engagement skills.
 Detail-oriented with a commitment to delivering high-quality solutions.
 A collaborative team player with a proactive and solution-focused mindset.